Notice to Providers Regarding Issues with State Payment System Changes and Processes

Dear Personal Support Workers, Domestic Employees and Independent Contractors,

Recently, there have been some mixed messages regarding the new State payment system and the Provider Enrollment Number you will need in order to access it - including what you need to turn in and to whom you should submit those items. Many of you have reported getting conflicting information from one contact person to the next. Once the brokerages were alerted to the issue by calls from providers, we quickly made contact with leadership at ODDS (Office of Developmental Disabilities Services) and the OHCC (Oregon Home Care Commission) to address the communication breakdown and resulting misunderstandings.

The continued message from ODDS is that Brokerages will maintain local control of provider payments until December 31, 2013, with payments moving to a consolidated system run by the state on January 1, 2014. If this message changes, we will work to get that update out to you. This Friday, the thirteen brokerages are meeting with ODDS and OHCC and we will work together to develop a workable plan to get everyone on the same page and get you the information you need.

In the meantime, please hold tight. Your payments will not be affected at present and we will do our best to release information that's clear and consistent.

Thanks for your patience and support during this time of great transition. And thank you for the essential work you do for our those we serve and the community at large.