Questions Corner: DD Services in the Time of COVID-19

If you are enrolled and receiving DD services, chances are you have felt the shift in those routines, along with everything else. You may be wondering what is allowed, in this new world, and how you can get your needs met. We’d like to help by sharing the information we have currently. Please note that, due to the incredibly fast rate of change in the pandemic situation, change in policy is happening quickly as well. It’s important that policy move quickly to keep up with changing needs. However, that pace of change means that what was true yesterday may not be true today. We hope you will have patience with your Personal Agents and providers as they scramble to keep on top of the latest guidance.